Terms of service

Terms of Service

Last Updated: [14/08/2026]

Welcome to [ Nexa Cart ]. These Terms of Service govern your use of our website and your purchase of products through our online store. By accessing our website, creating an account, or placing an order, you agree to these Terms.

Please read them carefully before using our website or purchasing from us.

1. Account Terms

You may be required to provide certain information to create an account or place an order.

You agree to:

  • Provide accurate, current, and complete information.

  • Keep your account and login information secure.

  • Update your information when necessary.

  • Be responsible for activity conducted through your account.

  • Notify us promptly if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent, abusive, or unlawful activities.

You must be at least [18+] years old, or have the permission and supervision of a parent or legal guardian where applicable, to use our services.

2. Pricing and Payment

All product prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

Prices may change from time to time without prior notice. However, changes will not affect orders that have already been accepted and confirmed, except where an obvious pricing or technical error has occurred.

Applicable taxes, shipping charges, and other fees will be displayed at checkout where applicable.

We accept the payment methods displayed on our website at the time of purchase.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

3. Product Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colors, and other information on our website are accurate.

However, minor differences may occur due to:

  • Screen or device settings

  • Product manufacturing variations

  • Packaging changes

  • Photography or lighting conditions

  • Supplier or manufacturer updates

If you receive a product that is materially different from its description, please contact us at [nexaacaart@gmail.com] in accordance with our Return and Refund Policy.

4. Order Acceptance

Placing an order on our website does not automatically guarantee that the order will be accepted.

After you place an order, you may receive an order confirmation acknowledging receipt of your order. We reserve the right to accept, cancel, or refuse an order for legitimate reasons, including:

  • Product availability

  • Pricing or listing errors

  • Payment issues

  • Suspected fraud or unauthorized transactions

  • Incorrect customer or delivery information

  • Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, any eligible amount paid for the cancelled order will be refunded according to our refund process.

5. Shipping and Delivery

Orders are generally processed within [1] business days.

Estimated delivery times may vary depending on the delivery location, shipping method, courier, holidays, weather, and other circumstances.

Typical delivery timeframe:

 

Delivery estimates are provided for guidance and are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing accurate shipping information. We are not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

For further information, please refer to our Shipping Policy.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy.

Unless otherwise stated, eligible return requests must be submitted within [7 DAYS] of delivery.

Products may need to meet certain conditions to qualify for a return or refund, including being unused and returned with original packaging where applicable.

For return or refund assistance, contact:

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded under applicable Indian law.

7. Prohibited Uses

You may not use our website or services:

  • For any unlawful or fraudulent purpose.

  • To violate any applicable law or regulation.

  • To impersonate another person or entity.

  • To provide false or misleading information.

  • To interfere with or disrupt our website or services.

  • To attempt unauthorized access to our systems or accounts.

  • To introduce malicious code, viruses, or other harmful material.

  • To scrape, copy, reproduce, or commercially exploit our website content without permission.

  • To abuse promotional offers, discounts, refunds, or other store policies.

  • To engage in activity that could harm our customers, business, website, or reputation.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

8. Intellectual Property

Unless otherwise stated, the content on our website—including our logo, brand name, graphics, photographs, text, designs, and other materials—is owned by or licensed to [Nexa Cart].

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

9. Third-Party Services and Links

Our website may use third-party services, payment providers, shipping providers, applications, or links to external websites.

We are not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

10. Limitation of Liability

To the maximum extent permitted by applicable law, [Nexa Cart] will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.

We are also not responsible for losses resulting from circumstances beyond our reasonable control, including certain delivery delays, courier disruptions, technical failures, natural events, or other events outside our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted under applicable law.

Where liability cannot legally be excluded, our liability will be limited to the extent permitted by applicable law.

11. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable costs arising from your unlawful use of our website, violation of these Terms, or infringement of another party's rights.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, legal requirements, or policies.

The updated version will be posted on this page with a revised Last Updated date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, courts located in shall have jurisdiction over disputes arising from or relating to these Terms, your use of our website, or purchases made through our store.

Nothing in this section limits any consumer rights or legal remedies available to you under applicable Indian law.

14. Contact Us

If you have questions about these Terms or our services, please contact us   

Email: [nexaacaart@gmail.com]

Thank you for choosing [Nexa Cart].